My sister who lives on Norfolk Street, recently picked up two large white rubber gloves and put them in a bin nearby (on 3rd August 2026) white powder was also on the floor near to the gloves. A carer or nurse (or possibly a drug taker) is not disposing of the gloves properly. They could be classed as hazardous to health because nobody is aware of what these gloves are being used for? This has been an ongoing problem re the dropping of rubber gloves near to the Norfolk House Residential Home for the past couple of years. Another concerning issue is the problem of an infestation of rats at Norfolk House. Marjorie was informed that the infestation has not yet been resolved. A tenant who lives at Norfolk House informed my sister that due to financial issues the council had not completed the job satisfactorily. The tenant also informed Marjorie that rats have been damaging his kitchen cupboards and eating food within these cupboards - this is shocking that people, especially old people at the end of their lives have to live like this. Can you please look into these two issues and update me as soon as possible.